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Cookie Policy

Effective date: April 21, 2026

This Cookie Policy explains how VoltPay AI, Inc. (“VoltPay,” “we,” “us,” or “our”) uses cookies, pixels, and similar tracking technologies (collectively, “Cookies”) on our website, services, and applications (collectively, the “Platform”).

We are committed to protecting your privacy and being transparent about how we collect and use information through cookies and similar technologies.


What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

In this policy, “Cookies” also refers to similar technologies, such as tracking pixels, web beacons, marketing pixels, conversion pixels, retargeting pixels, and local storage, which collect information from your device or browser.


How We Use Cookies

We use Cookies for different purposes. Only strictly necessary cookies are set by default. All other cookies are placed only with your prior consent.

Necessary Cookies

These Cookies are essential for the operation and security of our Platform and cannot be disabled via our cookie banner. They enable core functionalities such as page navigation, access to secure areas, and remembering your cookie preferences.

  • Legal basis: Legitimate interest
  • Retention: Session-based or up to 12 months for security and consent records

Performance and Analytics Cookies

These Cookies collect information about how visitors use our Platform, such as pages visited, time spent, and error messages. This helps us understand and improve the performance and usability of our Platform. Where possible, data is aggregated and anonymized.

We may use third-party analytics providers (e.g., Google Analytics). These providers may act as independent controllers or processors, depending on the configuration.

  • Legal basis: Consent
  • Retention: Typically up to 24 months

Functional Cookies

These Cookies allow our Platform to remember the choices you make, such as language preferences and customization settings, to provide enhanced and personalized functionality.

  • Legal basis: Consent
  • Retention: Persistent, typically until you delete them or up to 24 months

Targeting and Marketing Cookies

These Cookies track visitors across websites to deliver advertisements that are relevant and to measure the effectiveness of advertising campaigns. They may identify your browser or device and are often set by third-party advertising partners.

  • Legal basis: Consent
  • Retention: Typically between 90 days and 13 months, depending on the provider

Cookie Ownership

  • First-Party Cookies are set by us and relate directly to the operation of our Platform.
  • Third-Party Cookies are set by external providers (such as analytics or advertising partners) and may collect information about your online activities across different websites.

Cookie Settings

You can manage your Cookie preferences at any time. You may clear or block specific Cookies, such as third-party Cookies, or all Cookies. However, if you block all of the Cookies that we use, it may affect your user experience.

To adjust your cookie settings via your browser, go to your browser’s settings or preferences menu.

If you choose to clear all Cookies, your website preferences may be lost, including your ability to opt out of enabling Cookies, as this function itself requires the placement of a Cookie on your device.


Consent and Withdrawal

When you first visit our Platform, you are asked to provide consent for non-essential cookies via our cookie banner.

You may withdraw or change your consent at any time. Withdrawal will not affect the lawfulness of processing that occurred before consent was withdrawn.


Advertising Cookies Opt-Out

To learn more about how to opt out of targeting and advertising Cookies, you can visit:

  • Your Online Choices
  • Network Advertising Initiative
  • Digital Advertising Alliance

These opt-out tools are provided by third parties, not VoltPay. We do not control or operate these tools and are not responsible for the information they provide.


Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, data protection laws, and our practices. Any updates will be posted on this page, and the “Effective date” at the top will be revised accordingly.


Contact Us

If you have any questions or concerns about our Cookie Policy or your privacy, please contact our Data Protection Officer at dpo@voltpay.ai.

For information about how we process your personal data, see our Privacy Policy.

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