Understanding Your Bill
Overview
Section titled “Overview”Your VoltPay bill consists of two components: a fixed platform fee and a per-contractor fee based on active contractors.
Bill Components
Section titled “Bill Components”| Component | Amount | Frequency |
|---|---|---|
| Platform fee | $49-499/month (by plan) | Monthly, on signup anniversary |
| Per-contractor fee | $15-19/contractor/month | Monthly, prorated |
When Charges Start
Section titled “When Charges Start”- Platform fee: Starts on signup
- Per-contractor fee: Starts when a contractor reaches “Active” status (KYC complete)
What “Active Contractor” Means
Section titled “What “Active Contractor” Means”A contractor counts toward your per-contractor fee when:
- Their KYC is verified
- Their status is “Active” or “Paused”
- They have NOT been offboarded
Offboarded contractors stop billing at the end of the current billing period.
Managing Your Subscription
Section titled “Managing Your Subscription”- Upgrade or downgrade via Settings → Billing
- Changes take effect at the next billing cycle
- Cancel anytime after 30 days (per terms)