Understanding the Agent
Overview
Section titled “Overview”The VoltPay agent is your primary interface for managing contractor payroll. It is not a chatbot — it is the operational surface of a managed service.
What the Agent Does
Section titled “What the Agent Does”- Prepares pay runs from approved invoices
- Checks compliance across all jurisdictions
- Routes payments through optimal rails
- Monitors regulatory changes proactively
- Generates reports and summaries
- Onboards new contractors
- Answers questions about your payroll operations
What Human Experts Do
Section titled “What Human Experts Do”When the agent encounters edge cases that require human judgment:
- Complex compliance determinations (reclassification risk, novel regulatory situations)
- Unusual payment scenarios (large amounts, blocked corridors, sanctions screening)
- Disputes or exceptions that need operational expertise
Expert interventions appear in your timeline with attribution: “Reviewed by Diana M.” — you see who reviewed it and why.
How to Interact
Section titled “How to Interact”Natural language: Ask the agent anything in plain English.
- “Run payroll for April”
- “Add a contractor in Germany”
- “How much did we spend on LATAM contractors last quarter?”
- “What’s the status of Sofia’s payment?”
Command palette: Press Cmd+K to access structured actions:
- Pay contractor
- Onboard new contractor
- Check compliance
- Generate report
Quick actions: Pre-built shortcuts for common tasks, available in the agent pane.
Tips for Best Results
Section titled “Tips for Best Results”- Be specific: “Pay Sofia Reyes $2,400” works better than “pay my contractor”
- The agent sees what you’re viewing — if you’re on a contractor’s profile, it has that context
- For complex questions, the agent may involve an expert and let you know